Privacy Policy

Effective Date: April 1, 2026

Tovan ("we," "us," or "our") operates from British Columbia, Canada. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

We collect information you provide directly to us, including:

Email address when you request access to our services
Any additional information you choose to provide via email

We automatically collect certain information when you visit our website:

Log data (IP address, browser type, pages visited)
Device information
Usage patterns through analytics

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support
Send you information about our services
Improve and optimize our website and services
Comply with legal obligations

Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices. We use trusted third-party service providers (including cloud hosting and database services) that maintain appropriate security measures.

Data Sharing

We do not sell your personal information. We may share your information with:

Service providers who assist in operating our business
Legal authorities when required by law
Business partners with your consent

Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

Access your personal information
Request correction of inaccurate information
Withdraw consent for data collection
Request deletion of your personal information

Cookies

We use essential cookies to ensure our website functions properly. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie settings through your browser.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at hello@tovan.io